Privacy Policy
Last updated: August 20, 2026
LIFTERO S.A. (“LIFTERO”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we process personal data in connection with our website, communications and business activities, and informs you of your rights under Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (“GDPR”).
1. Data Controller
The controller of your personal data is:
LIFTERO S.A.
Skotnicka 252A/4B
30-399 Kraków
Poland
For questions concerning the processing of your personal data, you can contact us at:
2. Whose Personal Data We Process
Depending on the circumstances, we may process personal data relating to:
- visitors to our website;
- persons who contact us by e-mail, telephone or through our website;
- persons whom we contact in connection with our business activities;
- employees, representatives and other contact persons of our customers, suppliers, partners and other organisations;
- persons who interact with us in connection with our products, services, events or other business activities.
3. Personal Data We May Collect
Depending on the context, we may process:
- first and last name;
- e-mail address;
- telephone number;
- company and professional role or job title;
- information contained in correspondence and other communications;
- information submitted through contact forms;
- information relating to our business relationship;
- technical information relating to the use of our website, such as IP address, browser type, device information and information about website usage;
- information collected through cookies and similar technologies;
- other personal data that you voluntarily provide to us or that is necessary for the relevant purpose of processing.
We process personal data only to the extent necessary for the relevant purpose.
4. Purposes and Legal Bases for Processing
We may process your personal data for the following purposes.
4.1. Responding to enquiries and correspondence
We process personal data contained in correspondence and contact forms in order to respond to enquiries, requests and other communications addressed to us.
The legal basis for this processing is our legitimate interest in handling correspondence and communicating with persons who contact us (Article 6(1)(f) GDPR).
Where the processing is necessary to take steps at the request of the data subject prior to entering into a contract, Article 6(1)(b) GDPR may also apply.
4.2. Establishing and maintaining business relationships
We may process personal data of persons representing or working for our customers, suppliers, partners and other organisations in order to establish, maintain and manage business relationships and related communications.
The legal basis for this processing is our legitimate interest in establishing and maintaining business relationships and conducting our business activities (Article 6(1)(f) GDPR).
4.3. Entering into and performing contracts
Where applicable, we process personal data necessary to enter into or perform a contract with you or with the organisation you represent.
The legal basis for this processing is Article 6(1)(b) GDPR or, where applicable, Article 6(1)(f) GDPR.
4.4. Compliance with legal obligations
We may process personal data where processing is necessary to comply with our legal obligations, including accounting, tax, corporate and other regulatory requirements.
The legal basis for this processing is Article 6(1)(c) GDPR.
4.5. Protection of our rights and legitimate interests
We may process personal data where necessary to protect our legitimate interests, rights and property, including:
- preventing fraud and misuse;
- maintaining the security of our systems and website;
- establishing, exercising or defending legal claims;
- protecting our business, employees and other persons.
The legal basis for this processing is Article 6(1)(f) GDPR.
4.6. Website operation, security and analytics
We process certain technical information to operate, maintain and secure our website and to understand and improve how it is used.
We may use analytics and security technologies, including Google Analytics and Google reCAPTCHA, as described in the relevant sections below.
Where consent is required under applicable law, non-essential cookies and similar technologies will only be used after obtaining the required consent.
4.7. Marketing communications
Where permitted by applicable law, we may process personal data to send information about our products, services, activities and other business communications.
Where consent is required, we will obtain it before sending such communications.
You may object to direct marketing at any time.
5. Legitimate Interests
Where we rely on Article 6(1)(f) GDPR, our legitimate interests may include:
- communicating with existing and potential customers, partners, suppliers and other business contacts;
- establishing and maintaining business relationships;
- responding to enquiries and correspondence;
- conducting and developing our business activities;
- protecting our rights, property and systems;
- preventing fraud, misuse and security incidents;
- establishing, exercising or defending legal claims.
We will not rely on legitimate interests where our interests are overridden by your interests or fundamental rights and freedoms, taking into account the requirements of the GDPR.
6. Contact Forms and Communications
Our website allows you to contact us through contact forms.
When you submit a contact form, we may process information such as your name, e-mail address and telephone number, as well as any information included in your message.
Providing the information requested in the form is voluntary. However, certain information may be necessary for us to respond to your enquiry.
We use the information provided through contact forms solely for purposes connected with handling your enquiry, communicating with you and, where relevant, establishing or maintaining a business relationship.
7. Cookies and Similar Technologies
Our website uses cookies and similar technologies.
These technologies may be used for purposes including:
- ensuring the proper functioning and security of the website;
- remembering preferences;
- measuring website traffic and performance;
- analysing how visitors use our website;
- protecting forms and other website functions against automated or fraudulent activity.
Cookies may be session-based or persistent.
Where required by applicable law, we will obtain your consent before using non-essential cookies or similar technologies.
You can manage or withdraw your cookie preferences through the cookie settings available on our website, where applicable, or through your browser settings.
8. Google Analytics
We may use Google Analytics, a web analytics service provided by Google, to understand how visitors use our website and to improve its performance and content.
Google Analytics may collect information such as your IP address, device information, browser information and information about your interaction with our website.
Where required by applicable law, Google Analytics will only be used after obtaining your consent.
For more information about how Google processes personal data, please refer to Google's privacy documentation.
9. Google reCAPTCHA
We may use Google reCAPTCHA to protect our website and contact forms against spam, abuse and automated activity.
reCAPTCHA may collect information from your device and interaction with the website for security and risk-analysis purposes.
The processing carried out by Google is subject to Google's applicable privacy terms and policies.
10. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which they were collected.
In particular, personal data contained in correspondence may be retained for the period necessary to handle the correspondence and, where applicable, for the period resulting from the related contractual or business relationship, applicable archiving obligations, limitation periods for potential claims or other legal obligations.
Technical and analytics data may be retained for different periods depending on the relevant technology and purpose.
11. Recipients of Personal Data
Your personal data may be disclosed to entities processing data on our behalf, including, where applicable:
- e-mail and IT service providers;
- website hosting and infrastructure providers;
- analytics and security service providers;
- legal, accounting and consulting service providers;
- other service providers necessary to support our business activities.
Such entities process personal data on our behalf under appropriate contractual arrangements where required by applicable law.
Personal data may also be disclosed to public authorities or other entities where required or permitted by applicable law.
12. International Data Transfers
Some of our service providers may process personal data outside the European Economic Area (“EEA”).
Where personal data are transferred outside the EEA, we will ensure that the transfer is carried out in accordance with Chapter V of the GDPR and that an appropriate legal mechanism and safeguards are in place, such as an adequacy decision or appropriate safeguards.
For information concerning applicable safeguards, you may contact us at:
13. Your Rights
Subject to the conditions and limitations provided by the GDPR, you have the right to:
- obtain confirmation as to whether we process your personal data;
- access your personal data and receive a copy of such data;
- request rectification of inaccurate or incomplete personal data;
- request erasure of your personal data;
- request restriction of processing;
- object to processing based on our legitimate interests;
- object to processing for direct marketing purposes;
- request data portability, where applicable;
- withdraw your consent at any time where processing is based on consent.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
You also have the right to lodge a complaint with a supervisory authority.
In Poland, the supervisory authority is:
President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych – UODO).
14. Automated Decision-Making and Profiling
We do not use your personal data for automated decision-making, including profiling, which produces legal effects concerning you or similarly significantly affects you.
15. Provision of Personal Data
Providing personal data is generally voluntary.
However, certain personal data may be necessary for us to:
- respond to your enquiry;
- communicate with you;
- establish or maintain a business relationship;
- enter into or perform a contract;
- comply with a legal obligation.
If you do not provide the necessary information, we may be unable to fulfil the relevant purpose.
16. Personal Data Obtained from Other Sources
Where appropriate, we may obtain personal data from sources other than the data subject, including:
- the organisation that the person represents;
- business partners;
- publicly available professional sources;
- other lawful sources.
Where required by the GDPR, we will provide the relevant information concerning the source and processing of such personal data.
17. Links to Third-Party Websites
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policies of any third-party websites you visit.
18. Security
We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, destruction, alteration or disclosure.
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.
19. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our activities, technologies, legal requirements or data processing practices.
The current version of this Privacy Policy will be available on our website. The date of the latest update is indicated at the beginning of this document.
20. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, or if you wish to exercise your rights, please contact:
LIFTERO S.A.
Skotnicka 252A/4B
30-399 Kraków
Poland
